The name Foodpanda became part and parcel of our life within a few years. Those days are gone when if you want to get good food then you have to go to the restaurant, thanks to Foodpanda. Foodpanda changed the whole food industry.
Foodpanda needs no introduction. It is an online based food and grocery delivery service.
Foodpanda was founded back in 2012 in Singapore. Within a few years it spread across the whole Asia continent. It is also available in countries such as Romania and Bulgaria. Foodpanda was an independent brand till November, 2016.
In late November 2016 Foodpanda’s largest investor Rocket Internet sold their shares to Delivery Hero. Delivery Hero is also a food delivery service based in Berlin, Germany. Foodpanda was also available in India but in 2017 Foodpanda sold all their Indian shares to Ola. Nowadays Foodpanda is operating in Singapore, Pakistan, Bangladesh, Taiwan, Hong Kong, Japan, Laos, Cambodia, Myanmar, Malaysia, Philippines and Thailand.
Foodpanda gained its popularity in a very short period of time. The main reason behind their success story is aggressive marketing and user friendly attitude. In the Asian region from a teenager to an old man everyone who lives in the urban areas uses Foodpanda almost on a daily basis. Foodpanda costs much less than their competitors and the service of Foodpanda is top notch.
If you don’t want to step out of your home but want to taste the delicious food of your favourite restaurant, it is now possible. Just bring out your phone some taps here and there, the food is on its way to your home.
Foodpanda is popular for another reason and the reason is the discount. Foodpanda offers discounts in almost all the deals. They also provide discount vouchers to their regular customers.
There is another reason behind the success of Foodanda and the reason is communicating with the customers. There are a bunch of people in the foodpanda team who are there for the customers to hear their experiences about Foodpanda. Foodpanda gives priority to all their customers and their thoughts. If anyone calls them and informs them about any inconvenience, the Foodpanda team tries to solve the problem as soon as possible.
They are also very humble with their customers. In recent times there’s a problem in many countries where Foodpanda operates. The problem is some delivery men are delaying the delivery time and in some cases they are messing with the order pretty badly. In these circumstances it is very much necessary to contact the Foodpanda authority.
Foodpanda Malaysia Contact Number
You can contact the Foodpanda team for various purposes, either you are an owner of a restaurant or a restaurant chain and want to work with Foodpanda or you are a consumer who has some queries. As a consumer you can also have complaints against their service or terms of conditions. First you have to know the right contact number of your region.
As there are different contact numbers for different regions. If you are a resident of Malaysia then you can contact them at the following number: +60 154-877 0791. You can also email them at the following address: support@foodpanda.my.
Helpline Number of Foodpanda Malaysia
Consumers can also call them on their helpline for any queries. Foodpanda’s helpline is open for the consumers 24/7. You can also share your thoughts about them and help them to improve their service. In some cases, the accounts of the consumers seem to have some problems.
If you are having any issues with your account you can knock them on their helpline and seek for a solution. The helplines also differ from country to country. If you are living in Malaysia then you can call them on this following number: +6 032 772 7268. You can also email them at the following address: support@foodpanda.my. If you have any corporate inquiry then you have to email them at the following address: corporates@foodpanda.my.