The advancement of technology and the internet has brought a lot of blessings in our life. Food delivery platforms are one of these blessings. Food delivery platforms are very important to the people of today’s world. These platforms became more crucial for the people around the world during the ongoing pandemic.
Food delivery platforms are a new kind of e-commerce platform where people can place orders of foods and a delivery man will deliver the food to the exact location the consumer asks. People of all classes have access to the internet nowadays and the usage of the internet and smart devices has increased as the days are passing by.
The internet and smart devices are not a thing of luxury anymore, these things became more of a necessity for most of the people around the world. We cannot think of passing a single day without these two things. Food delivery platforms work based on these two things. Most of the delivery platforms are mobile app based and to use these apps the consumers need internet connection.
Food delivery platforms gain a humongous amount of popularity in the last few years. Because these apps are very easy to use and the charge for every delivery is very cheap. Going to a restaurant is becoming a he task as the days are passing by.
People want to enjoy their favorite meals nowadays at the free time of their office hours or at home. As the lifestyle of every individual is becoming busier it is getting harder to make time for going to restaurants so, people are switching to the food delivery platforms.
There are a lot of food delivery platforms worldwide such as Deliveroo, JustGrab, FoodPanda, UberEats and many more. Another food delivery platform which is becoming more and more popular is Zomato. Zomato is a very prominent name in the food delivery business.
Zomato is a food delivery platform based in India. The headquarters of this platform is situated at Gurugram, Haryana, India. It was founded back in 2008 by three Indian citizens named Deepinder Goyal, Gunjan Patidar and Pankaj Chaddah. These three created a food delivery platform and named it Foodiebay.
In the first few years this platform’s main area of operation was the main cities of India. But later in 2010, the name of the platform was changed to Zomato and the area of operation of this platform was expanded to the other countries of the Southeast Asian region.
Gradually Zomato has expanded its area and Zomato is now available to almost all the corners of the world. Zomato is now available in more than 30 countries worldwide and it serves more than 10 thousands cities. Zomato is not only a platform for just food ordering but you can find many more things here such as food blogs, rating & reviews of restaurants and menus.
The service of Zomato is remarkable. Zomato is one of the oldest food delivery platforms of the entire world and it has been doing this business for more than a decade. Zomato has a huge experience in the sector of food delivery business and they know pretty well how to deal with the customers.
Zomato makes its revenues by charging a small amount of money for every delivery from the customers and the restaurants. The service charge of Zomato is much lesser compared to its counterparts. Zomato also gives discounts on most of the orders and the customers love to get discounts without any doubt. Zomato also delivers the first order of every customer for free.
Zomato is also very much concerned about the customers’ opinion about their service so they have set up a number of customer care services where the consumers can let the corporation know about any kind of issues about Zomato. These customer services are totally virtual meaning you have to call or email them.
These customer care service centers are very much attentive to every customer’s complaint. So, if you are facing any issues with the service of Zomato you can surely contact them. You can contact them very easily via the Zomato app of Zomato.